SiteGround Review: How Does SiteGround Measure Up!


SiteGround is, without a doubt, one of the top three web hosting providers.

They are providing excellent customer support, WordPress expertise, incredible speed and a proactive approach to security. They are hard to beat.

SiteGround offer its users a range of different hosting options. These include WordPress and cloud hosting and dedicated servers.

Read on to find out why SiteGround is an excellent choice when choosing your web hosting provider.

Why Is SiteGround The Perfect Host For Your Site?


Great website, Great Performance, Knowledgeable, helpful customer support who are available 24/7.


SiteGround is one of the most reliable and fastest web host providers. Their average load time speed is 200 miliseconds.


If you sign up today, you will save an amazing 70%. However, renewal price is more costly than other providers.

Overall rating :  4 / 5


Who Is SiteGround?


SiteGround is a privately owned company, founded in 2004 in Sofia, Bulgaria by three university students.

In 2004, three university students launched SiteGround in Sofia, Bulgaria — now dubbed the “Silicon Valley of Europe.”

The company hosts an incredible 1.7 million domains across the world and employs over 400 staff.

SiteGround provides high-quality web hosting services, advanced security at affordable prices.

They have 5 data centres located across three continents, in Iowa, Illinois, England, the Netherlands and Singapore. This ensures their customers receive quick server response times.

SiteGround offer many web hosting packages, including:

  • Shared Hosting
  • Cloud hosting
  • WordPress hosting
  • Enterprise hosting
  • Dedicated servers
  • Reseller hosting

Shared Hosting Plans Provided By SiteGround

siteground shared web hosting plans

When considering hosting plans, you first need to decide the type of plan you wish to join.

Shared hosting plans are the most popular type of web hosting, and provide most companies with what they require unless you have a complex site.

SiteGround has three plans:

  • StartUp  - Ideal for small to medium sized websites, needing less than 10 GB of space.  
  • GrowBig Plan - Ideal if you require more than one website, with 20GB space. 
  • GoGeek - Great for larger sized websites 

All Shared Hosting plans come with:

SiteGround Sitetools Control Panel.

In 2019, SiteGround changed their control panel from the cPanel to Site tools.

Site tools is easy to use and user friendly. 

SiteGround Web Applications

The Softaculous auto-installer allows website owners to easily install applications including WordPress, Joomla, Magento and PrestaShop.

SiteGround Bandwidth

The shared plans all come with unmetered bandwidth. Each plan details how many visitors you can have visiting your site each month.

One downside to SiteGround is they have acceptable use limits. They consider each website to see if they are excessively draining bandwidth.

If your site hosts movies or audio files, you may need to upgrade your plan.

SiteGround Disk Storage

Shared hosting plans offer storage plans on fast solid-state drives, with disk space between 10GB and 30 GB.

SiteGround Free Cloudflare Content Delivery Network

The Content Delivery Network is available for all shared hosting plans.

SiteGround store copies of your website across the world.

Storing copies across the world means people located in a different continent will not receive a slower page speed.

SiteGround Secure Socket Layer Certificates

SSL certificates are a sign of trust, so a vital extra received with all SiteGround shared hosting plans.

SiteGround Website Builder

For anyone who is starting in the building and developing their websites, SiteGround offer a website builder. 

If you already have a website, the builder will delete any content you have already included, so only use the builder on new sites.

Unlimited Email addresses

Unlimited email addresses are a great help if you want to organize your information for easy access.

Using webmail software makes it easy to access your email accounts and track emails.

Storage limits are in place. The startup plan offers 2GB, which should keep you going for a while.

SpamExperts are also included to protect you from SPAM.

SiteGround Money Back Guarantee

You will receive a 30-day money-back guarantee when you sign up for one of the plans.

SiteGround Customer Support

The customer support offered is top-notch. They excel at providing their customers with a variety of options to manage their sites.

You can access SiteGrounds customer support using:

  •  A help-desk ticket system - Technicians use tickets to troubleshoot, provide explanations and fix issues. They aim to respond within 15 minutes, resolving most questions with a single response.
  • Phone Support - You will have an average wait time of two minutes. 
  • Live Chat - The support team is first class. The team successfully resolve over 90% of queries. Their live chat answer calls almost immediately.

SiteGround Instant Self-help

Before you ask for help from the fantastic customer service staff, you can access help in several ways:

  • Help is available on every page. The answers to the most common inquiries are available under help, with relevant support articles.
  • An AI bot can solve specific issues quickly.
  • When you submit an inquiry, an automated solution analyses it to see if a similar problem has been rectified.

GrowBig Shared Hosting Plan - Additional Features

If you plan for your site to receive more than 10,000 visitors a month, then you should sign up for a GrowBig plan. 

In addition to the features above, the GrowBig Shared plan offers these extra elements:

SiteGround GrowBig Unlimited Websites

The GrowBig plan allows you to host as many websites as you need on your account. 

It also includes free migration. This allows you to group your sites under one account to optimize hosting fees.

SiteGround GrowBig Staging Tool

The staging tool is an excellent feature if you wish to test ideas on your site.

If you want to update or change your site as your business grows. You have the option to test any significant change in a safe environment. 

The staging tool creates a copy of your site, where you can try out your updates. Then if they are successful, you can transfer to your live site with one click.

Automatic backups are available every time you upload a staging version to your live site.

SiteGround GrowBig Collaborators

The interfaces available with the GrowBig and GoGeek plans come with user roles and access rights. This means you can add collaborators.

You can assign them an individual login to the site tools, allows them to build or maintain your site. They will also gain access to SiteGround support.

GoGeek Shared Hosting Plan - Additional Features

If you are running an online store or a high traffic website, you may wish to consider the GoGeek web hosting plan.

SiteGround GoGeek Server Resources

If you sign up for a GoGeek plan, you will have access to more resources than any other plan.

You will receive more connections and process, increased CPU seconds, higher execution time and more.

SiteGround GoGeek PCI compliance

Your site will be PCI compliant if you choose a GoGeek plan. This is essential if you run an online store that accepts or process payment cards.

SiteGround GoGeek Customer Support

GoGeek users receive priority support SiteGrounds most experienced staff action their customer service requests.

WordPress Hosting Plans With SiteGround


In addition to the shared web hosting plans, SiteGround offer plans for WordPress users.

Mostly they are the same as the shared plans, with the significant difference of having WordPress installed for free.

You can choose any WordPress plan, starting at $3.95 per month.

WooCommerce Hosting With SiteGround


SiteGround offers WooCommerce hosting.

All WooCommerce site owners should consider the only plan viable. The GoGeek plan is PCI compliant, so the single plan to view.

If you are starting to build a WooCommerce store, you can use the getting started wizard.

It will help you set up an online store in minutes, with no technical knowledge needed.

If you already own a WooCommerce store, then you can use the free WordPress migrator.

Cloud Hosting With SiteGround


As you would expect, SiteGround provides excellent cloud hosting services.

Cloud Hosting combines shared hosting with the benefits of the cloud (Virtualization, Resource scaling and redundant storage).

Speed of SiteGround Cloud Hosting

The Cloud account option allows websites to sustain a high volume of traffic while enhancing their quick loading speed.

By caching the static and dynamic content on each page, website speeds can increase significantly.

SiteGround Cloud Hosting Security

Data on the cloud is secure if the server ever fails. Automated systems check your account, which helps to ensure your account is not vulnerable to hackers.

Cloud-based hosting accounts are also easy to back up and recover. SiteGround perform regular backups for free, so you don't have too.


SiteGround Hosting Performance


Why should you choose this web hosting provider instead of the many others? 

In addition to providing:

SiteGround provides you with some great features to give you the best possible web hosting service.

How Fast and Reliable Is SiteGround?

For speed and reliability, the company is hard to beat. If you're looking for a web hosting provider that continually beats the industry standard, then this is the company for you.

You'll want your visitors to be able to view your site at all times during the day. SiteGround provides an uptime guarantee of 99.9% so your visitors can do just that.


SiteGround on average exceed their up-time guarantee. This is remarkable considering every web hosting provider needs to carry out maintenance and upgrade their servers.

As the company provides above-average up-time, It is unlikely that many customers will receive more than 0.1% downtime in a year.

However, If you are one of the unlucky ones, you will receive free hosting for one month for up-time between 99.0% and 99.9%. Then for every percentage point below 99.0%, you will receive an additional month free hosting.

SiteGrounds reliability exceeds the industry standard. So it makes sense that the company would also perform exceptionally well with their loading speed times.

Loading Speed Times

Page loading speeds impact significantly on whether visitors decide to stay on your website page. If the page is slow to load, then they will return to Google and try a different site.

Web hosting providers measure page loading speeds from the moment someone accesses a browser URL to reaching the website they want to view.

By using the latest speed technologies, SiteGround consistently provides fast response times under 150 milliseconds.

Customer Service

If high up-times and Performance isn't enough, SiteGround also come out tops in their customer service support.

Before you even contact their support team, you have access to a well-designed knowledge base. You will find answers to most of your questions here.

You will also find tutorials on how to use its hosting services, which are helpful.

The company are very responsive. Their experienced customer service support department is open all day, every day, ready and waiting for your call.

SiteGround has a zero hold time guarantee for phone and live chat support. You will not be sitting on hold for long periods. They also promote an email ticket service, where you will receive a response within 10 minutes.

Free Site Migration

If you are planning to move from another web hosting provider to SiteGround, you can access a free WordPress migration plugin.

By uploading this plugin to your site, you can quickly transfer your site over.


Security of your site is one of the companies top priorities. To keep your website secure, they provide the following measures:

  • All servers use the latest PHP 7 version with security fixes
  • IDS/IPS systems block malicious bot and attackers
  • SiteGround update their security rules weekly
  •  ModSecurity is installed on all shared servers
  • They provide easy to use and hassle-free auto-updates
  • Continuous monitoring for vulnerabilities

If your website gets hacked, you will automatically be notified to enable you to mitigate the problem.

Alternatives To SiteGround


I use SiteGround and would not change now as I'm pleased with the web hosting service they provide. 

However, we are all different and what's right for me is not necessarily right for you.

It does not matter if you are starting a blog or a seasoned website builder, I'm sure one of these website hosts will meet your requirements:

  • Bluehost is another WordPress recommended web hosting provider. They are an excellent provider, especially for those of you who are starting.
  • Hostinger is another great provider. They are transparent and display server status results on their site, they continuously achieve some of the best up-times. They offer solid plans.
  • InMotion Hosting provides great hosting support. Slightly more expensive than their competitors, but offers many more features. Offering excellent performance and reliability.

To read more about what these web hosting providers have to offer, please check out this article.


SiteGround Pros and Cons


  • Free Website Builder
  • The company is transparent
  • Web servers are fast
  • Security is top notch
  • Daily Backups


  • Renewal prices are high
  • A Domain name does not come with the plan
  • Free website migration is only available for the higher priced plans


SiteGround is, without a doubt, one of the top-performing web hosting services available. 

On first glance, you immediately think they are more expensive than other web hosting providers. However, when you compare the features on offer, their prices are comparable.

The security on offer is impressive and adds another layer of protection in protecting your site from hackers.

With the number of features provided, the top-notch security and a fantastic customer service team, you will find it hard to beat SiteGround as your web hosting provider.

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